April 22, 2019
INSTALLATION AND FAMILY HOUSING INFORMATION LINKS / FREQUENTLY ASKED QUESTIONS
Army Cyber Command personnel who have questions or concerns about their Army family housing should contact their installation's housing office and/or garrison chain of command. Click on the links below for contact and other information.
FORT BELVOIR, Va.
Home page: https://home.army.mil/belvoir
Commander's Housing Hotline: https://ice.disa.mil/index.cfm?fa=site&site_id=336
The Interactive Customer Evaluation (ICE) system at the link above has been designated as the Commander's Housing Hotline. Housing work orders should be submitted through normal Villages at Belvoir channels. For emergency work orders not corrected within 24 hours, use the ICE comment system to notify garrison leadership.
Army Housing User Services: https://www.housing.army.mil (Select "Belvoir" in installation drop-down)
FORT GORDON, Ga.
Fort Gordon residents who have issues with on-post housing should first contact Balfour Beatty Communities at 706-772-7041. Residents who live off post should contact their landlords. If issues are not resolved in a satisfactory or timely manner, on- and off-post residents can call or email the Fort Gordon Housing Services Office using the information at the link below. If issues still remain unresolved, contact the Fort Gordon Leader Housing/Barracks Hotline using the information at the link below.
Home page: https://www.home.army.mil/gordon
Housing Services Office: https://home.army.mil/gordon/index.php/my-fort/all-services/housing-services-office
Fort Gordon Leader Housing/Barracks Hotline: https://home.army.mil/gordon/index.php/housing-barracks-hotline
Army Housing User Services: https://www.housing.army.mil (Select "Gordon" in installation drop-down)
FORT HUACHUCA, Ariz.
Home page: https://home.army.mil/huachuca
Housing office: https://www.mountainvistacommunities.com/#welcome-home
Housing office contact info: https://mountainvistacommunities.com/#contact-us
The Mountain Vista Communities Active Building Resident Portal allows residents to find out what's happening in their neighborhood, make and track service requests, and contact staff. Residents can register at: https://mountainvistacommunities.activebuilding.com/
Army Housing User Services: https://www.housing.army.mil (Select "Huachuca" in installation drop-down)
FORT MEADE, Md.
Home page: https://home.army.mil/meade
Corvais call center: (844) 346-1490
Garrison 24/7 command line (for use when the work order process is not being followed in emergency situations): (240) 429-4618
Special Fort Meade "Soundoff!" housing information insert: http://ftmeadesoundoff.com/archive/e-edition-archive/e-edition-housing-february-21-2019/
FREQUENTLY ASKED QUESTIONS
-- ARCYBER has established this page with links to garrison housing and maintenance offices for Fort Belvoir, Fort Meade, Fort Huachuca and Fort Gordon, and is encouraging commanders at each installation to build similar pages, specific to their installation or garrison.
-- ARCYBER is building a command “all” distribution list that includes all ARCYBER personnel worldwide, to continue to provide information on housing-related actions.
-- All commanders have conducted town halls to provide information and give affected Soldiers and civilian employees and family members a forum to voice their concerns.
-- ARCYBER encourages housing residents to continue to communicate their needs and concerns with housing contractors, and then their garrison and their unit chains of command.
-- By March 18, 2019 commanders will have visited all homes and barracks on Army installations to assess the scale and scope of issues, and report results via chains of command.
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Last Updated: February 21, 2020
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